Frequently Asked Questions
Everything you need to know about your CAP USA experience.
How long will it take for my order to arrive?
Standard shipping within the United States typically takes 3-5 business days. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that limited edition drops and final sale items are not eligible for return.
How can I track my shipment?
Once your order has been processed and shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
Are your products authentic?
Yes, CAP USA is an authorized retailer for all brands we carry. We guarantee that every item sold on our site is 100% authentic and sourced directly from the manufacturers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific destination.